Product/Service Overview

• 01. Accounts receivable management system

  Streamlining the management of medical receivables, a management issue for many medical institutions
  It is possible to implement processes and functions as a system to reduce outstanding payments and ease the burden on patients.

  ① Sharing information on unpaid accounts
  　When an account receivable arises, information such as the reason for the occurrence, the amount receivable, and the payment due date is managed.
  2) Standardization of response processes
  　By establishing a business process that is not dependent on the person in charge, we can achieve leveling of business efficiency.
  3) Improving the efficiency of collection work
  　By recording interactions with patients and their families and sending reminders according to the situation, we can improve collection rates.
  ④Analysis of points for improvement
  　By utilizing the reporting function, we can share more efficient collection methods and review the process of accounts receivable management.

• 02. Incident Management System

  Visualizing incidents in the medical field to prevent accidents
  We manage the response status and causes of various medical problems that occur within the hospital and share them as reports.

  ① Submitting an incident report
  　The date, time, specific circumstances and details of the incident will be collected and shared with all parties involved.
  ②Analysis of the cause of the occurrence
  　Based on the incident report, we analyze whether it was a human error or an organizational problem such as a system or infrastructure issue.
  ③Consideration of countermeasures
  　If there are past cases, we will use our knowledge, and if it is a new case, we will convert it into data and consider countermeasures.
  ④ Proposing and implementing measures to prevent recurrence
  　By utilizing the reporting function, doctors, nurses, MSWs, and other staff can share information to prevent recurrence.

• 03. Medical Device Management System

  Support for ME/CE operations such as equipment rental management and maintenance management
  It manages the hospital's medical equipment ledger, maintenance history, and user inquiries, and also handles troubleshooting and knowledge sharing.

  ① Ledger management of owned equipment
  　Centrally manage equipment by product and device, and manage rental acceptance, maintenance status, and each device's history.
  ② Comprehensive management of accompanying information
  　Manage manuals, training information, vendor information, and other information required to operate medical equipment.
  3) Knowledge sharing
  　Manages information that should be shared, such as questions received during rounds, trouble cases, and near miss information from nurses
  ④Portal site operation
  　We operate an intranet portal to facilitate collaboration and exchange not only within the hospital but also with organizations in remote locations.

• 04. Goal Management System

  Centralized management of nurses' goals

  ①Setting goals
  　You can manage your individual goals.
  ② Submit your goals
  　Supervisors can check whenever they have time, and can immediately point out and provide guidance.
  ③Interview response history
  　You can check the history of past interviews and training reports at any time, which is useful during interviews and training reports.
  ④Review
  　You can view individual interview history, allowing you to reflect on each period.

• 05. Medical Consultation (MSW) Business Support System

  Supporting the work of MSWs who support clients with various issues
  Appropriately manage information on those seeking advice (including non-patients and anonymous individuals), and centrally manage and share various consultation information, including financial, psychological, and social information.

  ① Support for detailed responses
  　We will support the appropriate response to the person seeking advice based on past response history and consultation history of similar cases.
  ② Streamlining handover
  　We support accurate and efficient handovers between relevant parties within the hospital and at hospitals where patients are transferred.
  3) Effective use of knowledge
  　MSW transforms information that tends to be personal knowledge or tacit knowledge into something that can be used as hospital know-how.
  ④Collaboration with nurses, etc.
  　We provide support to ensure that information that needs to be shared with nurses and others is shared smoothly and accurately.