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School Information Integrated Solution (EMOROCO ERM)

Changing education! ~ CRM that connects students and faculty members ~

As we enter an era of universal university admission due to the declining birthrate, the environment surrounding universities is undergoing a major transition. In order to create the appeal of universities that people choose, strategic efforts such as university branding, realizing high-quality education, and producing human resources who are internationally competitive and respected by society are essential. At the same time, universities must also work on recurrent education and contributing to local communities.

Thus, universities are urgently facing the need to move away from the era of streamlining operations and labor-saving measures aimed at reducing costs and improving profits, and instead address essential issues such as realizing the university's overall mission and improving student satisfaction. In this context, universities are now beginning to review and systematize processes through a consistent educational strategy, from student recruitment to training and graduation. Deepening relationships with students, alumni, international exchange, local communities, and industry, building systems for continuous communication, and developing branding that will attract the next generation will likely become an important foundation for university management in the future.

Arcus Japan provides strong support for university reform efforts and offers "Education Relationship Management (EMOROCO ERM)," a solution for the Japanese education market based on Microsoft Japan's Dynamics 365, as a solution for building a strong IT infrastructure to thrive in an era of universal admissions.

Promoting communication between students and the university across generations and lifetimes

We will integrate, share, and utilize student-centered information, and through continuous communication with students throughout their lives, we will achieve our goal of "creating a university that students will choose."

Product/Service Overview

  • 01. Strategic student recruitment

    Microsoft Dynamics 365's features allow you to achieve more strategic and effective student recruitment, from collecting campaign information for student recruitment to narrowing down targets by analyzing past performance, collecting local information, creating and distributing direct mail, managing the workflow from entrance exams to enrollment procedures, and following up with successful applicants to prevent them from declining admission.

    [Main function]
    　・Automate the process from application to sending the exam ticket with a robust workflow
    　・Visualization of campaign targets through student segmentation
    　- Real-time analysis of centralized information such as campaign effectiveness measurement and number of applications

  • 02. Realizing one-to-one education and active learning

    By centrally managing, compiling, and analyzing information on courses and grades taken at the time of enrollment through to the time of enrollment, it is possible to provide detailed individualized teaching plans and learning programs.In addition, by sharing information between faculty and staff, and between faculty and students, and by comprehensively utilizing external information, it is possible to improve the quality of the learning curriculum.

    [Main function]
    　- Advanced security using Windows authentication infrastructure
    　- Multidimensional analysis of information such as individual students' course history and grade trends

  • 03. Continuously and regularly monitor attendance information, course registration, club activities, collaboration with professors, application and notification information, etc.

    By continuously and regularly identifying student anomalies and concerns, such as declining motivation, non-payment of fees, and an increase in the number of days absent from lectures, it becomes possible to take appropriate measures to guide students through to graduation, such as providing student care to prevent situations such as dropping out or repeating a year, and providing more appropriate student services.

    [Main function]
    　- Advanced security using Windows authentication infrastructure
    　- Centralize information such as individual student attendance and club activities
    　- Integration with Outlook allows for easy email sending and centralized management of sending and receiving history

  • 04. Providing detailed employment support

    We can provide students with job-related information, job information, past employment records, career advice, and introductions to graduates who have gone on to work in their desired industries. We can provide accurate job-hunting support by comprehensively analyzing student information such as basic student information, grades, course status, and club activities.

    [Main function]
    　- Advanced security using Windows authentication infrastructure
    　- Create comprehensive graph reports using SQL Server Reporting Services
    　・Analyze centralized information such as each student's career aspirations and job offer status

  • 05. Continuously centralize management of student information and communication

    By continuously supporting communication between alumni and the university, and between alumni and current students, we can continue to promote interaction even after graduation, such as providing alumni with information about the university and requesting donations, providing communication network services such as alumni clubs and alumni associations, and requesting job hunting support for current students, thereby achieving long-term university branding.

    [Main function]
    　- Advanced security using Windows authentication infrastructure
    　・By linking with Microsoft Live@Edu, students can use the same email address they used while enrolled in school even after graduation, and can centrally manage their communications and history.

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