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Arcury - E-Merchant Platform

E-commerce sites, which previously only waited for customers to visit their stores, are now incorporating the customer value-driven CRM "EMOROCO AI," which embodies the theory of CRM 3.0 (personalized CRM), the ultimate form of CRM, to create a next-generation e-commerce site "e-Merchant (EM)" platform that delivers the best products to customers who need them.

[What is the next-generation e-commerce platform "e-Merchant (EM)"?]
An e-commerce site is an abbreviation of "Electronic Commerce," and refers to a website where goods are bought and sold over the Internet. The typical process was for customers to "visit the site," select a product, and then purchase it.
However, if you don't get people to visit your site, you won't get any purchasing opportunities, and customers won't know whether there are products that meet their needs.
Even if an e-commerce site has a recommendation function, without customer value-driven CRM, they are unable to understand their customers and often end up providing irrelevant recommendations.
To solve these problems, "e-Merchant" has evolved into a site that comes standard with customer value-driven CRM and has the ability to accurately suggest products that meet customer needs, acting like a peddler who sells to those in need.

Features

Arcury, the EM site platform provided by Arcus Japan, is a next-generation EC site platform developed by Arcus Japan to expand its own services. It will be used as the basis for future services provided by Arcus Japan, and it will also be possible to provide the platform alone.
We can provide the service in the traditional way, where the customer implements and operates it as their own in-house service, but for customers who do not have an IT department, we can also provide the service in a way that Arcus Japan can operate it on their behalf.
In this case, we charge operation and maintenance fees from paid membership fees, but we do not charge commission on sales and purchases, as is the case with typical shopping mall services.

The EM site platform "Arcury" has the following functions:

  • Understanding customers with AI algorithms specialized for customer service

    A proposal-based business matching site that incorporates EMOROCO AI, an artificial intelligence specialized in customer service, into a traditional e-commerce site.

  • Suggestion function tailored to customer hobbies and preferences

    General consumers register their own hobbies and preferences, while businesses register the features and target demographics of their products. EMOROCO then analyzes customer needs and products, and proposes the most suitable products and services to potential customers.

  • Don't waste your existing e-commerce site

    Arcury has platform functionality, making it possible to upgrade existing e-commerce sites to EM sites.

  • Customization to suit your industry and business type

    Arcury is based on EMOROCO, which has high customizability, so it can be easily customized to suit your industry and business model.

Product/Service Overview

  • 01. Membership management function

  • 02. Product and service management functions

  • 03. Business management function

  • 04. Chat function

  • 05. Payment function

  • 06. Guided matching service

Examples of usage

  • Use Case 01. "Arcury for DroneMatching"

    A proposal-based matching service between drone pilots and businesses looking to hire drone workers

    Drone matching for agriculture:https://agri.dronematching.com/

  • Use Case 02. "Store Guidance Using GPS (Arcury for Foods)"

    A guided matching service that uses the Arcury app to suggest restaurants and other establishments that match the user's tastes and preferences based on GPS location information.

  • Use Case 03. "Sales promotion using smart shopping cart (Arcury for Market)"

    A guided matching service that links Arcury to shopping cards to create smart shopping carts, providing information tailored to individual customer characteristics such as display shelf guidance, sales information, and recipe suggestions, as well as smooth checkout.

  • Use Case 04. "Tour plan guidance using local information (Arcury for Travel)"

    A guide-style matching service that uses EMOROCO to analyze regional and individual customer information held by Arcury, and proposes optimal tour plans, recommended spots, and routes that match your interests and preferences.

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