Artisan's CRM Support Pack product line enables the implementation and operation of CRM at low cost, and supports strategic use (personalized CRM) in business as "aggressive IT."

Arcus Japan Co., Ltd. (Head office: Osaka City, Osaka Prefecture, CEO: Shinsuke Matsubara, hereinafter referred to as "Arcus") has begun offering the "Operation, Maintenance and Implementation Support Flat-Rate Service Pack" as part of its "CRM Service Pack Product Group" to support the introduction and implementation of CRM in companies. This is part of the company's strategic CRM utilization model, "Personalized CRM (Customer Relationship Management)."

Our current second generation CRM (platform CRM) system is available on our website.The Need for CRMAs stated on the " page, this product is positioned in Mode 2 (realization of non-existent services) of Gartner's Bimodal IT, and because it is difficult to predict the return on investment before implementation, it is a system that is essential for future business, but is also difficult to implement. However, the most difficult part is said to be establishing it so that it can continue to be used and continue to grow along with the business.

Another problem unique to Japan is that, due to outsourcing IT system operations to system integrators, the number of IT engineers at user companies is overwhelmingly lower than in other IT-advanced countries, meaning that business and IT departments are unable to work together quickly.

This is something that ARCUS advocates and promotes.”Platform CRM"When"Marketing 4.0 (Self-realization)" is a concept model for strategic use of CRM systems in "aggressive IT" and for improving intellectual productivity.Personalized CRM (Customer Relationship Management)This becomes even more pronounced if you want to apply the "

A major factor that is key to these successes is that the operation and maintenance of IT systems, which are now the core of corporate management, is not outsourced to external vendors, but rather the user company's IT department takes the lead, which is what it should be, and this can be said to be an improvement in the technical capabilities of the introduced systems.

In response to this constant request, we have decided to offer the "Dynamics CRM Operation and Maintenance/Settlement Support Flat Rate Service Pack" product, which provides our experience and skills to user companies' IT departments, helping them understand the technical capabilities and utilization methods of CRM systems, and based on that, enabling speedy collaboration with business departments and helping to create a foundation that can continue to grow in order to strategically utilize CRM systems.

Dynamics CRM Operational Maintenance/Establishment Support Flat-Rate Service Pack product page:
Dynamics CRM operation and maintenance/establishment support flat-rate service pack

Amount: 1 yen per month per company (minimum contract period: 500,000 months)

[About Arcus Japan Co., Ltd.]

Established in July 2020 as a business spin-off from Artisan Co., Ltd.
Arcus Japan Co., Ltd. has its headquarters in Osaka City, Osaka Prefecture, as well as bases in Tokyo and Hiroshima. The company provides its own products and Microsoft products (Dynamics 365 (CRM), Dynamics CRM, Power Apps, Power BI, Power Automate, Microsoft 365, Microsoft Azure, etc.) for system proposal support, requirements definition support, design, construction, operation/maintenance, and development support consulting. Its core businesses are CRM and drones. In the CRM business, the company is led by a leading expert in platform-based CRM and has one of the best CRM experience and track records in Japan. As a leading CRM company in Japan, it provides unique know-how for success at high quality and low prices, supporting domestic and international customers and many CRM vendors. In the drone business, it provides "Edge Drone," a highly autonomous flight platform for drones.

The CRM Business Division, which will release this product, is an organization with top-class CRM experience and track record in Japan, led by a leading expert in platform-based CRM. The division provides know-how that no other company can offer at high quality and low prices, supporting domestic and international customers and many CRM vendors.

URL:https://www.arcuss-japan.com/
blog:Knowledge Creation Lab (CRM Business Division Blog)

[Contact for inquiries regarding this press release and products]

Arcus Japan Co., Ltd. Customer Success Promotion Department
E-mail: sales@arcuss-japan.com
Tel: 06-6195-7501
Fax: 06-6195-7502

• Microsoft, Dynamics, Office 365, and Azure are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• Personalized CRM and EMOROCO are registered trademarks or trademarks of Arcus Japan Co., Ltd.
• Product names in the text are trademarks or registered trademarks of the respective companies.