The "Products and Services List" on our website is now easier to read!

We have recently redesigned our website's "Products and Services List" to make it easier to view!
New categories have been added: "Arcury," "Arcus Academy," and "Character Events," making it easier to find the products and services you're looking for.
For a list of products and services, please click here:https://www.arcuss-japan.com/products

Well, this time we'd like to introduce you to the new category, "Arcus Academy"!

What is ARCUS Academy?

Arcus Japan's newly launched educational business, Arcus Academy, is a place that provides learning content specialized in Microsoft Dynamics 365.
Utilizing the know-how we have cultivated as a leading CRM company, we provide a wide range of support, from beginners to those looking to utilize it in their business.

The main content currently available is as follows:

Content ① Udemy training content

Hands-on online courses taught by experienced instructors are now available on Udemy.
You can learn the main functions of Dynamics 365 in an easy-to-understand manner through practical operation.

For more details, please visit: https://www.arcuss-japan.com/products/udemy_training_content

Getting started with Dynamics 365 Sales

This is an introduction to Dynamics 365 Sales, Microsoft's business application.
This course focuses on the Sales area.
Arcus Japan, a leading CRM company with a proven track record in large companies, provides hands-on training on Dynamics 365 Sales.
The explanations are easy to understand and include quizzes.

This is a recommended course for those looking for materials that will give them an overview of what Dynamics 365 Sales is.
By taking this course, you will be able to use it in your sales work, leading to improved work efficiency and customer satisfaction.
The content is easy to understand if you have basic computer skills.
Please feel free to take the course.
Please note that this is an introductory course and does not cover topics such as customizing Dynamics 365.
This course does not provide preparation for the MCP exams (MB-910, MB-210, etc.), but you can learn basic knowledge and app operation images that will help you pass the exam.

Each section will be explained in the following order:

• ・Section 1: The course begins with an overview of the course and an introduction to the instructor, followed by an introduction to Dynamics 365 terminology.
• ・Section 2: We will introduce the features and benefits of Dynamics 365, as well as how to try out the trial version of Dynamics 365.
• ・Section 3: Explains the positioning of Dynamics 365 Sales, business scenarios, and Dynamics 365 Sales terminology.
• Section 4: Explains how to create leads, accept or reject orders, and process invoices using a business scenario in Dynamics 365.
• ・Section 5: This section summarizes the course and provides advice on future studies.

Get started with Dynamics 365 Customer Service

This is an introduction to Microsoft's business application, Dynamics 365 Customer Service.
This course covers the Customer Service area.
ARCUS Japan is a leading CRM company with a proven track record in many major companies. Our experienced instructors provide hands-on training.
We will provide an easy-to-understand explanation of Dynamics 365 Customer Service, including quizzes.
This is a recommended course for those looking for materials that will give them an overview of what Dynamics 365 Customer Service is.
By taking this course, you can put it to use in customer service operations such as contact centers, leading to improved work efficiency and customer satisfaction.

The content is easy to understand if you have basic computer skills.
Please feel free to take the course.
Please note that this is an introductory course and does not cover topics such as customizing Dynamics 365.
This course does not provide preparation for the MCP exams (MB-910, MB-230, etc.), but you can learn basic knowledge and app operation images that will help you pass the exam.

Each section will be explained in the following order:

• ・Section 1: The course begins with an overview of the course and an introduction to the instructor, followed by an introduction to Dynamics 365 terminology.
• ・Section 2: We will introduce the features and benefits of Dynamics 365, as well as how to try out the trial version of Dynamics 365.
• -Section 3: Explains the positioning of Dynamics 365 Customer Service, business scenarios, and Dynamics 365 Customer Service terminology.
• -Section 4: Two business scenarios will be used to explain how to use Dynamics 365 to receive and respond to inquiries, as well as to accumulate and utilize knowledge.
• ・Section 5: This section summarizes the course and provides advice on future studies.

Dynamics 365 Basic Functions: Basic Knowledge and Operations (Power Apps Model-Driven Apps Compatible)

This is the basic functionality of Microsoft's business application, Dynamics 365 (CRM).
This course covers Microsoft Dynamics 365 and Power Apps (model-driven apps).
Arcus Japan is a leading CRM company with a proven track record in many major companies. Our experienced instructors provide hands-on training on Dynamics 365 and other
We will provide an easy-to-understand explanation of Power Apps (model-driven apps) with exercises included.
This course is recommended for those looking for materials to learn what Dynamics 365 (CRM) and Power Apps (model-driven apps) are and how they differ from Power Apps (canvas apps).
By taking this course, you will learn the basic operations of Dynamics 365 (CRM) and Power Apps (model-driven apps), and will be able to build CRM systems, improve the efficiency of your company's operations,
It can be used to promote DX, etc.

The content is easy to understand if you have basic computer skills.
Please feel free to take the course.
Please note that this course is for the basic functions of Dynamics 365 (CRM), so it does not include content on customizing Dynamics 365 or Power Apps (model-driven apps) or Power Apps (canvas apps).
Please note that we do not handle this product.

Each section will be explained in the following order:

• ・Section 1: The course begins with an overview of the course and an introduction to the instructor, followed by an introduction to Dynamics 365 terminology.
• ・Section 2: We will introduce the differences between Dynamics 365 and Power Apps and how to try them out with the trial version.
• ・Section 3: This section explains how to use forms to create, view, and update data.
• ・Section 4: Learn how to use views to view data in list format.
• ・Section 5: Learn how to manipulate graphs used for visualization.
• ・Section 6: Learn how to use the dashboard, which can collectively visualize analytical information.
• ・Section 7: We will introduce how to use other functions (Excel integration, reports, etc.).
• ・Section 8: This section summarizes the course and provides advice on future studies.

Contents 2: Training support

We provide training services not only for customized system construction but also for companies that have a thorough understanding of the product's standard functions and plan to use and utilize them.
We offer the following frequently used training on Microsoft platforms:

For more details, please visit: https://www.arcuss-japan.com/products/training

Future prospects

ARCUS Academy also plans to undertake the following new initiatives:

Introduction of the ARCUS Academy Certification System

At ARCUS Academy, we provide the skills you need to succeed in the IT industry.Basic knowledge,Programming skillsWe will provide courses that allow you to learn systematically.
In the future, you will be able to prove your learning outcomes.Certification systemWe plan to introduce the following.
We will develop this certification as one that is recognized by companies so that participants can confidently showcase their skills.

Developing internet literacy education for children

For the children who will carry the future,Safe and healthy internet usageWe are also preparing an educational program to learn about this.
We provide essential knowledge for living in a digital society, such as how to use social media and information, and security awareness.I don't know~Together we will communicate in a fun and easy-to-understand way.
We will work in cooperation with parents and educational institutions to contribute to improving the internet literacy of the next generation.

Please keep an eye on ARCUS Academy as it continues to evolve as a place of learning!

Thank you for reading it until the end.
Arcus Japan will continue to fully support your learning and growth!