Hello, this is Matsubara.

At last year's Japan IT Week Autumn, I gave a lecture in the CRM section of a paid specialist seminar, but this year I will be exhibiting at the Web & Digital Marketing EXPO.

Exhibitor page:https://d.japan-it.jp/ja/Expo/4738495

The booth is unified in EMOROCO's product color (dark green), which evokes the image of gentle hospitality.
You will feel as comfortable as if you are surrounded by forest, so please come and visit us!!

By the way, I will be at the booth for all three days, but I may just pop around, so if you contact me before you come, I will be there (#^.^#)

The products on display will be the world's first artificial intelligence (AI)-equipped CRM [EMOROCO], which was also introduced in a lecture last year, as well as our company's explosively selling [CRM Adapter] and [CRMIntegrator].

EMOROCO:https://crm.emoroco.com/

CRM Adapter:https://www.arcuss-japan.com/products/msdcrm

CRMIntegrator:https://www.asteria.com/jp/warp/partner/subscription/artisan.php

It has been more than three years since EMOROCO was released, but at the time, artificial intelligence (AI) was not yet mainstream and there were not many related products. Even now, there are only products with specialized AI (weak AI), but EMOROCO is a product that provides overall support for CRM using general AI (strong AI), albeit in a pseudo form.

This product is still considered groundbreaking, so since the use of artificial intelligence has matured this year, we have been receiving inquiries quite frequently, and we continue to travel all over Japan.

In the future, if we are to comprehensively analyze CRM data using artificial intelligence, we will need a data management method that is significantly different from previous implementation methods, so if you haven't implemented CRM yet, please contact us first! Otherwise, you will have to completely replace your current CRM in order to survive in the age of artificial intelligence.

[CRM Adapter] and [CRMIntegrator] are necessary for channel management when realizing omnichannel, and for integrating data from various transaction systems, which are constantly increasing due to core systems and robotics automation, into the principles of CRM."1 customer = 1 ID"It is a service bus that can significantly reduce the effort required to integrate data to achieve this. CRM is a service bus that can be tailored to the market due to its nature."We have to keep changing it."Since this is a system, developing a data connection to CRM from scratch is a prime example of something that should never be done in terms of architecture.

Systems that do not utilize a service bus like CRMIntegrator for CRM data connections can already be considered a failure, so please consider implementing CRM Adapter and CRMIntegrator now!

We look forward to meeting many of you at Japan IT Week!