Hello, this is Matsubara.

At last year's Japan IT Week Autumn, I gave a lecture in the CRM section of a paid specialist seminar, but this year I will be exhibiting at the Web & Digital Marketing EXPO.

Exhibitor page: https://d.japan-it.jp/ja/Expo/4738495

The booth is unified in EMOROCO's product color (dark green), which evokes the image of gentle hospitality.
You will feel as comfortable as if you are surrounded by forest, so please come and visit us!!

By the way, I will be at the booth for all three days, but I may just pop around, so if you contact me before you come, I will be there (#^.^#)

The products on display will be the world's first artificial intelligence (AI)-equipped CRM [EMOROCO], which was also introduced in a lecture last year, as well as our company's explosively selling [CRM Adapter] and [CRMIntegrator].

EMOROCO: https://crm.emoroco.com/

CRM Adapter: https://www.arcuss-japan.com/products/msdcrm

CRMIntegrator: https://www.asteria.com/jp/warp/partner/subscription/artisan.php

It has been more than three years since EMOROCO was released, but at the time, artificial intelligence (AI) was not yet mainstream and there were not many related products. Even now, there are only products with specialized AI (weak AI), but EMOROCO is a product that provides overall support for CRM using general AI (strong AI), albeit in a pseudo form.

This product is still considered groundbreaking, so since the use of artificial intelligence has matured this year, we have been receiving inquiries quite frequently, and we continue to travel all over Japan.

In the future, if we are to comprehensively analyze CRM data using artificial intelligence, we will need a data management method that is significantly different from previous implementation methods, so if you haven't implemented CRM yet, please contact us first! Otherwise, you will have to completely replace your current CRM in order to survive in the age of artificial intelligence.

The CRM adapter and CRMIntegrator are service buses that significantly reduce the effort required for channel management necessary when implementing omnichannel strategies, and for integrating data from various transaction systems that are constantly increasing in size due to core systems and robotics automation, in order to realize the CRM principle of "one customer = one ID" . Because CRM is a system that must "continue to change" in accordance with the market , developing data connectivity to CRM from scratch is a prime example of something that should absolutely not be done from an architectural standpoint.

Systems that do not utilize a service bus like CRMIntegrator for CRM data connections can already be considered a failure, so please consider implementing CRM Adapter and CRMIntegrator now!

We look forward to meeting many of you at Japan IT Week!