Topics

Knowledge Creation Laboratory by CRM(xRM)
TOP > Knowledge Creation Laboratory by CRM(xRM) > CRM operation full of mistakes - There's a reason why CRM doesn't work well -

CRM operation full of mistakes - There's a reason why CRM doesn't work well -

Hello everyone!
The weather has been unstable, with temperatures fluctuating between warm and cold, so I hope you're staying healthy.
I am in 100% good health, and thanks to you, Arcus Japan has been receiving very positive feedback on both our products and services, which has kept me so busy that I am constantly sleep-deprived.
I am truly overjoyed. I would like to express my deepest gratitude for your continued patronage.

The CRM Business Division's main products are currently "EMOROCO" and "Dynamics CRM Adapter," and since the end of last year we have been expanding our lineup of "Dynamics 365 add-ons." This time, we will be focusing on "EMOROCO" and "Dynamics CRM Adapter."

I have often spoken about the need for CRM and how to truly utilize it on this blog, as well as on websites and at seminars.
That's why our main products are "EMOROCO," "Dynamics CRM Adapter," and "ASTERIA," which are also important products that are essential to the CRM architecture. (The "Dynamics 365 Add-on" is positioned to complement these.)

Infoteria and I have been in agreement about this idea for a long time, so we decided to take the plunge and put it all together in a white paper (*^▽^*)
Some of the content may be a bit extreme, but these two venture-minded companies have made it public in order to improve Japan and put Japan back on top of the world!
This is a white paper that was created with the determination to "if no one else will do it, I will!", something that probably everyone was aware of but that would have remained the silent majority.
This is a seminar-related project, and we plan to hold a seminar in March, so we will let you know as soon as the website is up and running. (If possible, I'd like to do a nationwide pilgrimage, not just in Osaka...lol)

ASTERIA WARP related documents: CRM operation full of mistakes - There's a reason why CRM doesn't work properly -
https://www.infoteria.com/jp/contact/warp/wp_warp_crm/

This has already received a lot of positive feedback and support from many companies and media outlets, so we hope to receive the support of many people m(_ _)m

Person who wrote this article
Shinsuke Matsubara

Click here for detailed profile
He has worked as a system engineer, architect, and consultant at Accenture and other companies, an evangelist at Infragistics (Microsoft MVP for Dynamics CRM (now Microsoft MVP for Business Solutions)), and a solutions specialist at Microsoft (in charge of Dynamics CRM products).He currently leads a service team specializing in CRM, supporting CRM implementation and business launches for companies of all sizes.At the same time, he works as a CRM evangelist, spreading the idea of "true" CRM through events and article contributions.
He studied CRM at Accenture, and is the legitimate successor to the CRM that globally advocated CRM 2.0 (Platformed CRM) at Microsoft. He is also the longest serving CRM expert (CRM Diagnostician/CRM Doctor).
Since then, he has been interviewed as a leading expert in CRM, advocating CRM 3.0 (Personalized CRM) and CRM 4.0 (Creative CRM), and has received numerous awards both domestically and internationally.
Interview article
For requests for interviews, lectures, etc., please contact us using the contact information below.
TEL +06-6195-7501-XNUMX
Inquiry via form

Articles in the same category