Let's connect Dynamics CRM using Microsoft Flow (Power Automate) - The latest hot topic
This post is a little later than planned. A typhoon is passing through the Kanto region tonight. I want to finish work early and go for a night drive.
This time, we decided to investigate a hot topic among some people in the company right now (although some say it's already past its prime, lol).
The topic is that when you sync your Outlook calendar with Google Calendar using Microsoft Flow, an infinite loop occurs, resulting in many duplicate appointments.
Description
What I'm trying to do
This time, I want to synchronize my Outlook calendar with Google Calendar so that I can check and register appointments from either one.
Environment
The following two calendars will be synchronized this time.
1. Conference room calendar created in Exchange
2. Schedule created with Google Calendar
The settings made this time
1. Sync events created in Outlook Calendar to Google Calendar
2. Sync events created in Google Calendar to Outlook Calendar
What happened
At first glance, they appear to be synchronized with each other and there are no problems, but when you actually try to run them, you will see that there is a problem.
Specifically, what's happening is that the events created in Outlook are synced to Google Calendar. Then the events just synced in Google Calendar are synced to Outlook. Then the events just synced in Outlook are synced to Google Calendar, and so on, forever, creating a ridiculous amount of identical events.

Thinking about a solution
Consideration 1: Comparing registered users
The idea was that there was a difference between the user created internally and the user registered by the system, and that this difference could be used to determine whether or not the user was allowed to post from the second time onwards and stop them from posting.
To verify this, I created a user other than the one used for synchronization in Microsoft Flow and created an event in Google Calendar.
Let's assume that the user who created the event is A and the user who is syncing is B. The execution results are as follows.

According to this, the user who wrote the event was synchronized, and the information was not overwritten with the information of the synchronized user.
Thought 2: Check for overlapping scheduled times
Next time I sync, I want to check if there are already events with the same date and time, so I looked at various actions, but I couldn't find anything that would allow me to specify conditions and retrieve data. There are options for sorting the list or retrieving a certain number from the top, but this means that every time I sync, I have to retrieve all the events and compare them one by one to see if there are any with the same date and time, which isn't practical...
as a result
At the moment, there is no practical way to avoid an infinite loop, but it would be much easier to use if future updates would allow us to specify conditions when retrieving data, rather than just sorting or specifying a higher ranking. So, please, Microsoft m(__)m
Person who wrote this article
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