Hello, this is Matsubara, CRM Evangelist.

"Storing customer data in the cloud is difficult from a compliance standpoint."

"Because we have transactions with financial institutions, we need to clearly define where the data is stored."

"We have European customers, so we need to comply with GDPR and want to store our data within an EU domain."

This is a sentiment I repeatedly hear from people in the finance, healthcare, professional services, local governments, and globally operating companies.

EMOROCO CRM Lite isSupports both SaaS (cloud) and self-hosted (on-premises) solutions.doing.
This design removes the barrier of "we can't implement CRM because we can't use the cloud."

The difference between SaaS and self-hosting

Five cases where self-hosting is necessary

Case 1: Financial Institutions and Insurance Companies

If your company's Financial Services Agency guidelines or internal security policies require that customer information not be stored on external clouds, you can install EMOROCO CRM Lite on your own server or managed Azure environment using self-hosting.

Case 2: Medical Institutions/Clinics

For healthcare institutions with strict requirements regarding the handling of patient information (personal information and medical information), self-hosting within the hospital network or in a data center dedicated to the institution is suitable.

Case 3: Professional services and law firms (industries with confidentiality obligations)

Lawyers, judicial scriveners, tax accountants, and other professionals are bound by professional confidentiality obligations.
To ensure strict management of client information, you can choose self-hosting on a server that is entirely under your own control.

Case 4: European businesses that need to comply with GDPR

Transferring personal data of EU citizens outside the EU requires meeting the requirements of the GDPR (General Data Protection Regulation).
This requirement can be met by self-hosting on an Azure data center within the EU.

Case Study 5: Data Localization Requirements in China and Other Asian Countries

When deploying to countries with laws such as China's Data Security Law and Personal Information Protection Law that mandate storing data on domestic servers, self-hosting on local servers is a viable solution.

Basic design of Azure configuration

The self-hosted version of EMOROCO CRM Lite is configured using various Microsoft Azure services.

If you already use Microsoft 365 (Azure subscription), you can install it as an additional configuration to your existing Azure environment, minimizing additional infrastructure costs.

Data access management by security roles

Both the self-hosted and SaaS versions offer the ability to finely control access permissions to data using the security role feature.

This security role design allows group companies, agencies, and sole proprietors to share the same system while keeping data completely separate, even when using it jointly.

Installation on our own servers (on-premise)

We also offer installation on your own on-premises servers, without using Azure.

We can also accommodate requirements such as "I want to use CRM in a closed environment that is not connected to the internet."

Summary — "I can't use the cloud" is no longer a valid excuse.

EMOROCO CRM Lite's self-hosting capabilities enable organizations with stringent data storage requirements to implement customer relationship management based on the principles of CRM 4.0.

Organizations that say, "We can't implement CRM because we can't use the cloud," are the ones that are actually facing the risk of customer data being scattered throughout the minds of their employees.
Leverage emotional temperature, GIS maps, and workflow automation while ensuring a secure environment through self-hosting.

Please contact us for inquiries regarding self-hosted Azure configurations.

For inquiries about EMOROCO CRM Lite, please click here. https://www.arcuss-japan.com/
Digitalization and AI Implementation Subsidy 2026 Compatible Tool Number: DL07-0022934
Product Info:https://www.emoroco.com/

Related article

• EMOROCO CRM Lite Multilingual Support and Global Deployment Guide: Designing for Use in Overseas Offices, Foreign Customers, and Multilingual Teams
• Multi-Tenant Design Guide: How to Deploy EMOROCO CRM Lite to Group Companies, Agencies, and Franchises
• Systematize agency management with EMOROCO CRM Lite
• Loosely coupled architectures and CRM 4.0: Why tightly coupled CRM is not suitable.
• An honest guide to what EMOROCO CRM Lite can and cannot do.