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A Complete Guide to Implementing EMOROCO CRM Lite with the Digitalization and AI Implementation Subsidy 2026 — Application Procedures, Subsidy Amount, and Eligibility Requirements

EMOROCO CRM Lite Registration Tool Number: DL07-0022934


[IMPORTANT WARNING] If you contract for and implement EMOROCO CRM Lite before receiving notification of the grant decision, you will not be eligible for the subsidy. Please be sure to contract only after the grant decision has been made.


What is the Digitalization and AI Implementation Subsidy 2026?

The "Digitalization and AI Introduction Subsidy" is the 2026 version of the subsidy formerly known as the "IT Introduction Subsidy."
The program's name was changed in fiscal year 2026, and its content was enhanced to support the use of AI and digitalization.

The government will subsidize a portion of the costs incurred by small and medium-sized enterprises and small businesses when they introduce IT tools.
EMOROCO CRM Lite is already registered as a supported tool.

Basic information on the system (FY2026):

Item Message
System name Digitalization and AI Implementation Subsidy 2026
Old name IT introduction subsidy
Start of public offering February 27, 2026
Applications for grants are now being accepted. March 30, 2026
Project implementation deadline Until June 2026, 12, 25:17
Application method Joint electronic application by IT implementation support provider and applicant.
Management Organization for Small & Medium Enterprises and Regional Innovation, JAPAN (SMRJ)

Subsidy amount and subsidy rate

Normal frame

Number of processes in the IT tools to be implemented Subsidy Subsidy rate
1 to 3 Process 5 yen to less than 150 yen Within 1/2
4 or more processes 150 yen to 450 yen Within 1/2

Businesses near the minimum wage (if wage requirements are met): Subsidy rate increased to within 2/3

Application example to EMOROCO CRM Lite

Example 1: 5 users, ¥7,500 per month, 1 year

Annual license fee: 90,000 yen
If the subsidy rate is 1/2: A subsidy of 45,000 yen.
Self-payment: 45,000 yen (effectively 3,750 yen per user per year)

Example 1: 10 users, 15,000 yen per month, for one year

Annual license fee: 180,000 yen
If the subsidy rate is 1/2: A subsidy of 90,000 yen.
Self-payment: 90,000 yen (effectively 7,500 yen per user per year)

[ROI when using subsidies]
If subsidies halve the actual costs, the ROI will double in a simple calculation.
Normally, the ROI is 70 to 450 times, but with the use of subsidies, it can become equivalent to 140 to 900 times.
For detailed ROI estimates by industry, see "Calculate the ROI of EMOROCO CRM Lite by industry.."


Application Schedule (FY2026)

In fiscal year 2026, there will be multiple application opportunities according to the following schedule.

Deadline Application deadline Remarks
1th Published Accepting
2th Published  
3th Published  
4th August 25, 2026 Published

[Check the latest schedule]
The deadline may be changed.
For the latest information, please check the official website of the IT Introduction Subsidy Program.https://it-shien.smrj.go.jp/)Please verify.


Eligibility for application – Check if your company is eligible.

Target business operator

  • small business person(Corporations whose capital and number of employees meet the definition under the Small and Medium-sized Enterprise Basic Act)
  • Small business(Manufacturing, construction, transportation, etc.: 20 employees or less; commerce, service industries, etc.: 5 employees or less)
  • Sole proprietorship

Definitions of small and medium-sized enterprises by industry

Industry Capital Number of employees who are regularly employed
Manufacturing industry, construction industry, transportation industry 3 million yen or less 300 people or less
Wholesale trade 1 million yen or less 100 people or less
Service industry Below 5,000 yen 100 people or less
Retail trade Below 5,000 yen 50 people or less

Cases that are not covered

You cannot apply if any of the following apply to you.

  • Subsidiaries and affiliates of large corporations (when effectively controlled by the large corporation)
  • Businesses that have previously received subsidies fraudulently
  • Organized crime

Additional requirements for applicants applying for the second time or later (important)

Starting in fiscal year 2026, a wage increase requirement will be added for businesses that have previously received this subsidy and wish to reapply .

Wage increase requirements:

  • Average annual growth rate of total payroll:1.5% or more
  • Minimum wage within the workplace:A level that is more than 30 yen higher than the regional minimum wage.

This requirement is not necessary for first-time applicants.


Proof that EMOROCO CRM Lite is a supported tool.

EMOROCO CRM Lite is registered as an eligible tool for the Digitalization and AI Implementation Subsidy 2026.

Item Message
Tool registration number DL07-0022934
Registered IT Implementation Support Provider Arcus Japan Co., Ltd.
Product URL https://www.emoroco.com/

The entire application process—Step by Step

Step 1: Obtain a G-BizID Prime account

A G-Biz ID (a common authentication system for corporations and sole proprietors) is required to apply for the subsidy. If you do not yet have one, please proceed with the application process first.

G-BizID application site: https://gbiz-id.go.jp/
Time required to obtain: Approximately 2 weeks (Document verification by mail is required)
*This is the first procedure to complete once you start considering applying.

Step 2: Declaration of Security Action

You need to apply for "SECURITY ACTION," which is a declaration of the implementation of information security measures.

SECURITY ACTION Application: https://www.ipa.go.jp/security/security-action/
★Requires obtaining at least one star.
The application itself is free and can be completed on the same day.

Step 3: Consult with Arcus Japan and request a quote.

The subsidy application will be handled jointly with the IT implementation support provider (Arcus Japan). Please start by requesting a consultation and quote.

Consultation service: https://www.emoroco.com/
Please clearly state that you wish to implement this using subsidies.
Arcus Japan will support you with the application process.

[Applying on behalf of a third party is not permitted under the system.]
Subsidy applications must be submitted jointly via electronic application by the "IT implementation support provider (Arcus Japan)" and the "applicant (your company)".
The system does not permit the use of unrelated administrative scriveners, consultants, etc., to act as agents for application procedures.

Step 4: Application for issuance (joint electronic application)

We will apply for the IT Introduction Subsidy through the jGrants application system in collaboration with Arcus Japan.

Main documents required for application:

  • For corporations: Certificate of Registered Matters and tax returns for the two most recent fiscal years.
  • For sole proprietors: Tax returns for the two most recent fiscal years.

Step 5: Wait for notification of grant approval.

You should not sign up for or implement EMOROCO CRM Lite at this stage.

Please do not begin implementation until you receive notification of the grant approval.
Implementations made before the grant decision is made will not be eligible for subsidies.

Step 6: Contract and implementation after grant approval.

After receiving notification of the grant approval, we will conclude a contract with Arcus Japan and begin implementing EMOROCO CRM Lite.

Step 7: Project completion report and receipt of subsidy

After implementation is complete, a project completion report must be submitted within the specified period. Following review, the subsidy will be transferred to the designated account.

Project implementation deadline: December 25, 2026, 17:00


FAQ

Q: Can I try the free trial first before applying for the subsidy?

Yes, I can.
The 30-day free trial is available regardless of whether you are applying for a subsidy.
However,This agreement (paid contract) will be concluded after the grant decision is made.Please go to
We recommend that you proceed with the subsidy application process during the free trial period.

Q: Are there any monthly fees incurred while the subsidy application is being processed?

There are no charges during the free trial period.
Monthly fees will be incurred from the time this agreement is concluded after the grant decision is made.

Q: How many months does it take from application to receiving the subsidy?

The process from application to grant approval usually takes 1-2 months.
Including the process from grant approval to implementation, completion report, and payment, the timeframe from application to receiving the subsidy is approximately 3 to 6 months.

Q: Will adding multiple users also qualify for the subsidy?

It is eligible for subsidies.
The annual license fee for the number of users confirmed at the time of implementation is eligible for subsidies.
Please contact Arcus Japan for further details.

Q: Can I apply if I have previously used the IT implementation subsidy?

You can apply, but you will need to meet the wage increase requirements (such as an average annual growth rate of 1.5% or more in total wage payments).

Q: Can sole proprietors apply?

Yes, it is eligible.
EMOROCO CRM Lite requires a minimum of 3 users, so even sole proprietors can apply if they have a team of 3 or more people.


Cost simulation when using subsidies

Number of users Monthly amount<br> Annual cost Subsidy (1/2) Actual annual cost Monthly conversion
3 ¥4,500 ¥54,000 ¥27,000 ¥27,000 ¥2,250
5 ¥7,500 ¥90,000 ¥45,000 ¥45,000 ¥3,750
10 ¥15,000 ¥180,000 ¥90,000 ¥90,000 ¥7,500
20 ¥30,000 ¥360,000 ¥180,000 ¥180,000 ¥15,000

*Calculated based on a subsidy rate of 1/2. The actual subsidy amount will vary depending on the review results.


Why you should act now—application deadlines come regularly.

The Digitalization and AI Implementation Subsidy 2026 offers multiple application opportunities throughout the year.
However, each deadline occurs approximately once every 1-2 months.

If you think, "I'll consider it before applying," you'll end up waiting until the next deadline.
Additionally, obtaining a G-Biz ID takes approximately two weeks.

Things we can do today:

  1. Start applying for G-BizID (highest priority)
  2. Start your 30-day free trial of EMOROCO CRM Lite.
  3. I consulted with Arcus Japan about wanting to implement it using subsidies.

By working on these three things simultaneously, you can prepare your subsidy application in the shortest possible time.

Click here for a free trial and subsidy consultation for EMOROCO CRM Lite.
Tool number: DL07-0022934
Product Info:https://www.emoroco.com/
IT Implementation Subsidy Official Website:https://it-shien.smrj.go.jp/


Related article

Person who wrote this article
Shinsuke Matsubara

Arcus Japan Representative Director / CRM Consultant
Click here for detailed profile
He has worked as a system engineer, architect, and consultant at Accenture and other companies, an evangelist at Infragistics (Microsoft MVP for Dynamics CRM (now Microsoft MVP for Business Solutions)), and a solutions specialist at Microsoft (in charge of Dynamics CRM products).He currently leads a service team specializing in CRM, supporting CRM implementation and business launches for companies of all sizes.At the same time, he works as a CRM evangelist, spreading the idea of "true" CRM through events and article contributions.
Having learned CRM at Accenture, and having advocated and globally popularized CRM 2.0 (platform-based CRM) at Microsoft, he is a legitimate successor to CRM and the longest-serving active CRM expert (CRM consultant/CRM doctor), having received an award at Worldwide.
Since then, as a leading expert in CRM who advocates CRM 3.0 (Personalized CRM) and CRM 4.0 (Creative CRM), he has been interviewed and received numerous awards both domestically and internationally from publications such as The Wall Street Journal, Newsweek, TIME, WORLDCOM, Mainichi Shimbun (Weekly Economist), and Nippon Cultural Broadcasting. He has also been selected as a representative company of the Kansai business community by "Keizaikai" for four consecutive years.
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