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Knowledge Creation Laboratory by CRM(xRM)

Living with "Doko Bus +" ♦ Part 2: Easy transportation beyond convenience

Hello everyone!
Today we bring you another Doko Bus+ blog from Osaka, where it's been chilly since the morning due to the rain that's been falling since morning 🐻☔

This time, we will introduce the concept of visualization.SecurityWhen,
It spreads from thereCommunity ConnectionsWe will introduce you to the following:

Visibility brings peace of mind

"I just passed the previous bus stop."
"The bus I plan to take is running on schedule."

Just this little bit of information can make the wait feel completely different.
Elderly peopleForReduce the strain of standing for long periods of timeIt is possible,
ParentsFor me, it was like, "Did I get on properly?"Easy to checkBecome.
Sightseeing DestinationSo, even in unfamiliar places, knowing when the next bus will arrive can be helpful.Easy to plan your trip

What you can't seeEveryday life that caused a little anxiety,
By being able to seeI'll turn it into a little peace of mind.
That is the main role of "Doko Bus +".

Beyond convenience: human connections

When the bus comes into view,Communication with operating staff and local residentsalso changes.

The number of inquiries such as "Where is the bus running now?" has decreased,
The operation managerSmooth responseYou will be able to do it.
On the other hand, users themselves can check the status on their smartphones or online,
This creates a time for you to "wait in peace."
Also, for employees of surrounding facilities and restaurants,
To our customersProviding guidance at the right timeby doing,Providing highly satisfying servicesIt will also be possible.

The accumulation of such visible relief,
Developing a system for mutual support of transportation throughout the region

Finally

The peace of mind of each individualRegional securityleads to.
We hope that one day this will serve as a catalyst for people to feel a greater sense of security through their warm concern.
next timeMaking local transportation more accessible and reliableWe will introduce the future of "Doko Bus +"

Person who wrote this article
Takahashi Kazuyo

I'm Takahashi, and I joined ARCUS Japan with no prior experience in the industry. I'm constantly impressed by the depth and fun of CRM! I'm working hard to spread this excitement throughout Japan and the world. I hope to share my experiences through this blog!

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