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Knowledge Creation Laboratory by CRM(xRM)

Arcury Newsletter No. 4 ♦ "Matching values, warmth, and conversational comfort"

Hello everyone!
Autumn is slowly approaching, and it's the season when we start to feel lonely.

Last timeThe theme of the session was "How do we interpret individuality?" and we talked about how Arcury discovers a user's "uniqueness" from their behavior.
This time, as a continuation of that,"How can the unique characteristics you discover lead to encounters that are a perfect fit?"I'll think about it.
How does an encounter that adds individuality differ from one that doesn't?

Being a good fit isn't just about having similar tastes

When you decide to use the matching function to find a soulmate you haven't met yet, you might find yourself thinking, "We have the same hobbies" or "We like the same foods."条件is the first thing that comes to mind.
Of course, this is an important point, but it alone will not result in a relationship that feels right.

I can be myself when I'm with him.
Silence can be comfortable, and small differences can actually spark conversation.

That kind ofExperienceThat's what we sayThe true nature of "fitting"I think it's close to that.

Arcury guides you through "values, warmth, and rhythm of conversation"

Arcury found“Individuality”is not simply reflected as a "condition" expressed in words,Elements for finding the perfect match will be important.
for example···

・Similar values
The compatibility between someone who makes decisions quickly and someone who thinks things through carefully will vary greatly.
・Temperature fit
Some people want to communicate proactively, while others want to be gently close. Which is more comfortable varies from person to person.
・Rhythm of conversation
Someone who expands the topic and someone who digs deeper. When you have a balance, the conversation will flow naturally.

These are aspects that cannot be seen through simple "condition matching," but by picking up on the individuality that emerges from their behavior,Arcury recreates that "snug fit" feeling.I will continue.

What creates a "fit" is the human element

The important thing is not to fix compatibility with numbers or diagnoses.
Rather, through dataRespecting "humanity"こと.

"For some reason, I can have a lively conversation with this person."
"I feel calm when I'm with you"

Finding that small sense of incongruity and security is one step ahead in choosing a partner."Compatibility of relationships"Delivering this is what we want to achieve.Arcury's approach to matching.

Next notice

next timeEpisode 5 is the final episode of this series.
The theme is "The potential of Arcury to change the 'norm' of matching."
We will summarize what we've covered so far and talk about the future of encounters that Arcury will pave the way for.

Person who wrote this article
Takahashi Kazuyo

I'm Takahashi, and I joined ARCUS Japan with no prior experience in the industry. I'm constantly impressed by the depth and fun of CRM! I'm working hard to spread this excitement throughout Japan and the world. I hope to share my experiences through this blog!

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