Case Studies

Case Study

Major electrical equipment manufacturer N Company

Case study of building a lead nurturing platform by migrating from Salesforce to Dynamics CRM Online
Products and services introduced
EMOROCO CRM
Related keywords

Pre-implementation issues

- Want to centrally understand and manage contact history with customers for each communication method
- I want to collect and analyze data for each measure deployed to customers.
・Want to fully implement global support
- Want to manage customer response history via mass email distribution

Effect after introduction

・Scoring customer trends for each campaign and other measures [
・Smooth migration of potential customer information from Salesforce. Name matching function available.
Expand your leads, campaigns, and marketing lists

CUEWhat prompted the introduction?

Key points for selecting Dynamics 365 (CRM)

  • No upgrade costs required Backup compensation
  • Standardization through a common infrastructure for email and BI