Major automobile manufacturer M
Case study of business improvement by integrating Dynamics CRM Online and Outlook
Products and services introduced
Related keywords
Pre-implementation issues
・Customer and project information was managed in Excel, which meant the information was scattered and sharing it among employees took a lot of time.
・Failure to analyze orders and lost sales for corporate vehicle sales
・Failure to analyze orders and lost sales for corporate vehicle sales
Effect after introduction
・Speeding up and streamlining the decision-making process
- Expanded project management functions
- Expanded project management functions
