CRM
Improving the value of Japan
Realizing a world where smiles spread

Making "aggressive IT investment" a reality through data and experience design.
Dynamics 365 and EMOROCO create a sense of resonance with customers.

Automation of business processes and
Those looking to centralize and manage information
View Products and Services
CRM function consultation
For those looking for better usage
View Products and Services
Introduction consulting and analysis,
Those looking for a lecture on how to use the product
View Products and Services

Do you have any of these concerns about implementing or utilizing CRM?

Managers' Concerns

You can't see the customer,
Unable to formulate a strategy

Customer data is scattered across different departments, making it difficult to see the big picture. Are you lacking reliable information that can be used to make decisions about business strategies and new businesses?

Manager's worries

Sales and customer satisfaction figures are hard to track

Do you find that your sales, service, and marketing departments are operating separately, making it difficult to measure how they are contributing to your customers as a whole?

Sales and field concerns

Unable to share information,
Results become dependent on individuals

Are you worried that your interactions with customers are dependent on people, that you can't create "sales-worthy reproducibility," and that your know-how isn't shared?

Arcus CRM can solve this problem

Centralize customer data and streamline sales, service, and management
Use it across the board.
Dynamics 365 × EMOROCO"Proactive IT investment"
Make it a reality.

Customer visibility:Centralize information scattered across departments and eliminate dependency on individual personnel
Selling reproducibility:Sales and service process design and automation for sustained results
Speed up decision making:Real-time KPIs and dashboards for quick decisions
Fan conversion and LTV improvement:Experience design that captures behavior, preferences, and emotions

What is Arcus CRM?

Click here for a free CRM Doctor diagnosis

Three reasons to choose Arcus Japan

⚙️

Product + Customization Flexibility

Based on Microsoft Dynamics 365,
Combined with our own AI-equipped CRM "EMOROCO".
Standard functions plus customization make it fit your business.

️

Quick implementation

A templated implementation method and
With extensive industry-specific knowledge,
It can be launched quickly with a minimum of steps.

💰

Realization on a low budget

Start small with the functions you need.
While being scalable,
It can be implemented without unnecessary costs.

🤝

Comprehensive support after implementation

In addition to providing operation and maintenance services and improvement support,
Dynamics 365, Power BI, Power Platform, etc.
Training is also provided.
We will continue to support you even after installation to ensure that the system is in a usable state.

CONTACT Apply for training here

NEWS News

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MEDIA TOPICS Media Topics

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SERVICE Products and Services

The most advanced CRM solution
The No.1 most promising IT system company ※ 1

The most supportive system
The #1 CRM you can count on ※ 2

Smooth system operation is the most important thing.
The #1 CRM you can count on ※ 2

Brand image survey for the period ending June 2024
Research organization: Japan Marketing Research Organization
Survey period (* 1): April 2024, 4 to June 10, 2024, n: 6 / Survey method: Online survey
Survey period (※2): April 2024, 4 to June 10, 2024, n: 6 / Survey method: Online survey
Survey subjects:https://jmro.co.jp/r0167/]
Note: This survey was conducted based on the perception of individuals regarding their brand, and the results were compiled.
We have not asked whether or not you use this brand.
We do not guarantee effectiveness, efficacy, or superiority.
The gap with the second-place competitor is more than 2%.
*2 Only for Arcury among the CRMs provided by our company

CRM Improving the value of Japan Realizing a world where smiles spread

Automation of business processes andThose looking to centralize and manage information

CRM function consultationFor those looking for better usage

Introduction consulting and analysis,Those looking for a lecture on how to use the product

Do you have any of these concerns about implementing or utilizing CRM?

You can't see the customer,Unable to formulate a strategy

Sales and customer satisfaction figures are hard to track

Unable to share information,Results become dependent on individuals

Arcus CRM can solve this problem

Three reasons to choose Arcus Japan

Product + Customization Flexibility

Quick implementation

Realization on a low budget

Comprehensive support after implementation

NEWS News

Arcus Japan was featured in the information media "Consult GO"!

[Notice] Arcus Japan wins Global Growth Award

[Announcement of New Year's holiday period]

Is your CRM really working for your customers? "CRM Doctor Free Assessment" now available!

We were awarded at the Nippon Cultural Broadcasting "Small and Medium-sized Enterprise Business & Innovation Award"!

Arcus Japan was featured on the web media "0 Borders"!

MEDIA TOPICS Media Topics

I will be a guest on Nippon Cultural Broadcasting's "Manabe Kaori's BUSINESS FRONTIERS"!

Arcus Japan wins the Global Growth Award!

Our company CEO, Matsubara, was featured in the CEO HORIZON Special Report from global kigyo in the global economic magazine "TIME"!

An interview with our company's CEO, Matsubara, has been published on the website "BIZPERD ONLINE"!

Our CEO, Mr. Matsubara, was featured in the magazine "For JAPAN CEO's Thoughts"!

The second YouTube project video for the ABEMA TV program "For JAPAN" has been released!

SERVICE Products and Services

Arcury - E-Merchant Platform

EMOROCO CRM

Data integration support EMOROCO DWH

EMOROCO AI

Microsoft Dynamics 365

ASTERIA WARP

STATE OF THE ART BY CRM Knowledge Creation Laboratory by CRM (xRM)

Part 1 | Why is Japan's IT investment not leading to results? - The structural issues that prevent Japanese companies from breaking away from "defensive IT" -

Living with "Doko Bus +"♦ The poster design is complete🚌📣

There's not much time left this year. Have you had your CRM health check?

Why not learn the essence of CRM in our "CRM Introductory Course"?

Are small and medium-sized enterprises especially at risk? How to "systematize" governance and security measures

Living with "Doko Bus +" ♦ Special Edition: Introducing the operation screen

TOPICS Topics

Arcus Japan Co., Ltd.Arcuss Japan.inc To For inquiries and document requests, please click here

Click here to register for the newsletter

KBS Kyoto Radio "Shinsuke MatsubaraNobuaki MatsubaraWith BUZZ from President Kuma

Arcus Japan Co., Ltd.Arcuss Japan.inc Of Introducing the Director of Publicity

CRM
Improving the value of Japan
Realizing a world where smiles spread

Automation of business processes and
Those looking to centralize and manage information

CRM function consultation
For those looking for better usage

Introduction consulting and analysis,
Those looking for a lecture on how to use the product

You can't see the customer,
Unable to formulate a strategy

Unable to share information,
Results become dependent on individuals

STATE OF THE ART
BY CRM Knowledge Creation Laboratory by CRM (xRM)

Arcus Japan Co., Ltd.Arcuss Japan.inc To
For inquiries and document requests, please click here

KBS Kyoto Radio
"Shinsuke MatsubaraNobuaki MatsubaraWith BUZZ from President Kuma

Arcus Japan Co., Ltd.Arcuss Japan.inc Of
Introducing the Director of Publicity